Privacy Policy
Effective November 8, 2026. Applies to the Paddock Garage iPhone app and web app, made by Tyler Grid.
The short version
- Your cars and records are kept on your device. Paddock doesn't need an account.
- Something leaves your device only for a feature you use, like reading an invoice or looking up a VIN.
- No ads, no analytics, no tracking, and we never sell your data.
- Delete your account any time in the app. Everything on your phone stays yours.
What stays on your device
Your vehicles, VINs, services, parts, expenses, invoices, photos, track sessions and profile (name, phone, ZIP) are stored inside the app on your device. They stay there unless you turn on one of the features below.
The app asks for the camera and photos only when you choose to add a picture, for your location only while you're using a feature that needs it (never in the background), and for your calendar only to add an appointment you booked.
When something leaves your device
Each of these happens only when you use the feature, except where noted.
| Feature | What's sent | Who receives it |
|---|---|---|
| Reading an invoice, receipt or door sticker | The photo or PDF you pick, and the car's year, make and model (not the VIN). Paddock's server deletes its copy after the reading. | Paddock's server, which has it read by Anthropic's Claude. |
| Adding a car from an insurance card | Only the strips of the photo you mark as the VIN. You see exactly what's sent first. | Paddock's server and Anthropic's Claude. |
| Reviewing your records | The text of the visits you ask Paddock to review. | Paddock's server and Anthropic's Claude. |
| Maintenance suggestions (automatic) | The car's make, model, year and engine. Nothing about you. | Paddock's server, Anthropic and web search engines, to find the maker's schedule. |
| VIN lookup | The VIN you enter. | The U.S. National Highway Traffic Safety Administration (NHTSA). |
| Recalls and known issues | The car's year, make and model, never the VIN. | NHTSA. |
| Finding shops | The place you type, or your location rounded to about 100 meters. | Apple Maps, or OpenStreetMap if Apple has no answer. |
| Maps | Your device's internet address and the area shown, when a map loads. | OpenStreetMap's map servers. |
| Weather | Your location or the place you choose. | Apple WeatherKit (and OpenStreetMap to look up a place name). |
| Notifications | Updates from a shop about your service request. | Apple Push Notification service, once you turn notifications on. |
Paddock's servers are run by Tyler Grid in the United States. Traffic to them passes through Cloudflare, which provides the secure connection.
Sharing you choose
- Service requests and mechanic links. When you send a request to a shop, the details you choose (such as your name, phone, email, the VIN, mileage and history) are stored on Paddock's server for the shop. Links expire after 3 to 30 days, and you can turn a link off at any time.
- Passport links. A copy of the records you pick, kept until the link expires (1 to 365 days) or you turn it off, then deleted.
- Selling a vehicle. The car and its records are encrypted on your phone before they're sent. The key travels only in the link you give the buyer, so Paddock's server can't read it. The copy is deleted when the transfer finishes, when you cancel, or after 7 days.
Your Paddock account (optional)
An account lets you use the same garage on more than one device. It holds your email address, your password (stored only as a salted scrypt hash) or your Apple ID's sign-in identifier, and the dates you signed up and signed in.
- Sign in with Apple shares only your email address, never your name. If you choose Hide My Email, we keep Apple's relay address and never show it.
- Account emails (confirming your address, resetting your password) are sent from no-reply@paddockgarage.app through our email provider, Resend.
- Garage sync. While you're signed in, a copy of your garage, including files and your profile, is saved to Paddock's server about 20 seconds after each change. It's encrypted on the server with a key the server holds, so it isn't end-to-end encrypted. We open it only to send it back to your devices.
- One cookie keeps you signed in on the web (and a second, for ten minutes, while you sign in with Apple). There are no other cookies.
iCloud backup
In the iPhone app, Paddock can back up your garage to your own iCloud. Each copy is encrypted on your phone first, with a key kept in your iCloud Keychain. The backup goes to your iCloud account; Paddock's servers never receive it.
What we don't do
- No advertising, analytics or tracking tools, in the app or on this site.
- We don't sell or rent personal information, or share it for advertising.
- We don't keep logs of your requests. Limits that stop abuse are kept in memory only.
Keeping and deleting
- Delete your account in the app: Me → Account → Delete account. This removes the account and the garage copy on Paddock's server. Your records on your phone stay.
- Delete records in the app at any time. Your iCloud backups can be removed in your iPhone's iCloud settings.
- Service requests you've sent to a shop stay with that shop. To have them or anything else removed, email support@paddockgarage.app and we'll delete it.
Beta testing
While Paddock is in TestFlight, Apple may share crash reports and the feedback you send through TestFlight with us, under Apple's TestFlight terms.
Children
Paddock Garage is not meant for children under 13, and we don't knowingly collect their information.
Changes and contact
If this policy changes, we'll update this page and the date at the top. Questions or requests: support@paddockgarage.app.